Refund policy

Customer satisfaction is important to us.

Returns

We accept returns only if:

  • The product is damaged, defective, or incorrect

  • You notify us within 48 hours of delivery

  • Product is unused and in original packaging

📧 Email us with order ID and images at: raycraftexports@gmail.com

Refunds

  • Once approved, refunds are processed within 5–7 business days

  • Refunds are credited to the original payment method

  • Shipping charges are non-refundable

Non-Returnable Items

  • Customized or personalized products

  • Bulk or wholesale orders